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							 外籍人才简介 
							
							
							
							
 工作经历 
 
 Professional Experience: March 2013 - Present Teacher GAC Center – Qinhuangdao No. 1 Senior High School • Planning and preparing lessons • Teaching GAC Level 1 modules (Math, Independent Learning, and Computing) , Level 2 modules (Probability, Statistics and Finance, Data Management, and Business Studies) and Level 3 modules (International Business, Computing, and Listening and Speaking) • Marking assessment events 
 August 2011- August 2012 Lecturer CSM Academy International (Singapore) • Teaching all the 16 modules for Diploma in Business • Teaching some modules for Diploma in Hotel • Planning and preparing course outline and lesson notes • Effectively conducting the specified lessons, as stipulated in lesson plan, as well as tutorial sessions if required • Preparing semester exam scripts and supplementary exam scripts with solution paper • Assessing and recording student development, progress and class participation • Developing and marking the required number of continued assessment papers in accordance with Academic Board specifications • Preparing teaching materials and other supplementary materials • CPE-registered Lecturer 
 
 July 2008- August 2011 Lecturer City of Manchester School of Management (Singapore) 
 • Teaching English to students in all levels (Beginner/Elementary/Intermediate/Advanced) • Teaching CTH Hotel Management modules (Global Hospitality, Marketing, Business Operations and Finance, Housekeeping, and Food and Beverage) • Teaching CTH Tourism Management modules (Marketing, Business Operations, Finance, Tourism Industry, Travel Geography, Destination Analysis, Travel Agency, Tourism Economics, and Special Interest Tourism) • Teaching NCC modules • Marking the NCC assignments in accordance to NCC specifications • Engaging students through humour and activities designed for maximum interaction • MOE-registered teacher for NCC and CTH • NCC coordinator 
 
 July 2006 – April 2008 Order Verification Specialist National Pen Philippines LLC 
 • Primary function was to correctly encode each customer’s order information into the oracle and call to verify the accuracy of the given data to reduce training logs • Secondary concern was to offer upselling of specialty items • Responsible for keeping customer’s database up-to-date • Responsible for writing a report in every call made • Processed order and coordinated with graphics department for some imprint designs • Acted as a customer service representative under a business-to-business (B2B) relationship 
 October 2005 – February 2006 Inbound Call Centre Agent CyberCity Teleservices Ltd, Philippines 
 • Handled three different accounts from health care products to Dell Computer software support products • Processed customer orders • Processed catalogue requests • Served as a customer service representative and handled customer concerns calmly • Responsible for writing a report in every call received by Dell customers • Performed basic PC troubleshooting • Offered software support to existing Dell customers • Escalated calls to a higher tier of technical support 
 
 教育经历 
 
 Educational Background: June 2001 – March 2005 Bachelor of Science in Marketing Saint Louis University, Baguio City, Philippines June 1997 – March 2001 Secondary School Certificate College of the Holy Spirit, Tarlac City, Philippines 
 其他介绍 
 
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到岗: 越快越好 意向地点: 任何地方