该外籍人才来自【龙行万里999】的 外籍人才库 |
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外籍人才简介
工作经历
Turbomeca Asia Pacific Pte. Ltd. (A subsidiary of Safran Group of companies) Sep 2011 – Present IT Project Manager
Aerospace.Defense.Security •
Responsible for all IT infrastructure in place in the organization, assisting 80 users with an Microsoft Active Directory and Microsoft Exchange environment
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Installation of hardware and software
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Configuration and maintenance of hardware servers to ensure daily operations are not disrupted
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Troubleshooting and immediate resolve of IT-related issues
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Set up training documentation for users to guide them in their daily IT operations
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Managed network systems and network maintenance, IT equipment and hardware, application and maintenance support
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Maintained KPI reporting and related budgeting and organization documentation fordiscussion and review with Managing Director
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Negotiated vendor contracts with IT suppliers on pricing of hardware and software, ensuring minimum overhead and maximum efficiency for staff and IT operations
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Implemented projects to enhance operational ability and ease of IT usage
1.
Assist of migration of ERP system of Tetra CS/3 to SAP Bridge
2.
Upgrade of workstations from Microsoft Windows XP to Microsoft Windows 7 to ensure updatability, and also upgrade of Microsoft Office Suites
3.
Migration of internet services from Singnet Broadband to Singtel Fiber services
4.
Enhancement of internal and external security by negotiating purchase ofenterprise-level firewall and setup of SSL-VPN with 2FA (2-Factor Authentication) through an SMS gateway
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Upgrade of customer service documentation system from Microsoft FrontPage “Entry Point” system to a Document Server-Wikipedia system - Confluence
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Established a simple ticketing system to log and track IT issues so that tasks are not neglected – Bugzilla
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Conducted regular internal audits and user training to ensure all staff are up to date with latest technology changes
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VMWare installation and usage of today’s technologies to differentiate servers and isolate one service from another to further enhance IT security and operational effectiveness
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Assisted in implementation of SAP with coordination between Singapore and French parent company, ensuring 100% uptime during migration and no loss of data during the process
10.
IT Infrastructure upgrade with VLAN implementation, proxy servers from Blue Coat and Cisco switching
Onwards Communication Technology Pte. Ltd. Mar 2011 – Sep 2011 Network Technical Project Manager Reason for leave: Decided to have a change in career path
Intelligent Caching, Streaming Server and Video Portals •
Involved in scheduling, planning, deployment and implementing, and maintenance of caching products for customers, local and abroad
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Supporting sales in business partners and contractors visits for technical discussions and ideas
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Including the presentation of ideals and knowledge-based technical reporting to internal staff and external business partners/vendors
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Negotiated vendor contracts with telephone companies such as Singtel and Starhub, and ISPs like Bakrie Telecom (Indonesia), FastTelco (Kuwait) and Taiwan Mobile (Taiwan)
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Assisted in sales pitches, creation of sales presentations, liaising with product development and segmentation teams abroad to ensure successful closure of sales
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Provide technical training and support to partners in Asia-Pacific and Middle-Eastern regions namely; Singapore, Malaysia, Vietnam, Taiwan, Kuwait and Oman
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Responsible for training, creation and maintenance of user manuals, data sheets and technical guides for customers and partners
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In charge of responses to questions which business partners, contractors, vendors and/or customers may have
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Took on multiple roles and responsibilities at once; Network Operations Centre and Network Support to gain rapport and support with customers local and remote
Parkroyal Hotel on Beach Road Sep 2010 – Feb 2011 Technology Services Executive Officer Reason for leave: Unable to secure permanent headcount
Creating Memorable Hotel Experiences •
Helpdesk/IT Support Management
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Responsible for all levels of support of hardware and software related calls to operational users
教育经历
SchoolYearHighest Qualification
University of Newcastle Australia (PSB Academy) 2006 – 2008 Bachelor of Information Technology
Institute of Technical Education (Tampines)2001 – 2003Higher NiTEC (ITC) in InformationTechnology majoring in ComputerNetworking. GPA: 3.219
其他介绍
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