IQ Apparel LLC, Addison, Texas
Uniform Specialist, December 2010-January 2012 (seasonal) July 2009 – August
2010 (full time)
Inbound and outbound calling nationwide
Uniform sales representative for corporate and franchise stores
Liaison for DC and accounting, managing client accounts and orders
Provided CSR training for new hires
Managed company returns program
Collected data presented to Pizza Hut and 7-11 corporate
Kept quality control log and reported issues to the DC
Handled UPS shipments for headquarters
Part of launch process for five major uniform programs
Administrative Assistant, August 2007 – June 2009
Sent out daily invoices and monthly statements
Updated customer accounts in system
Provided data entry for inventory purchase orders
Handled and placed uniform orders made by fax
Assisted multiple departments with special tasks and needs
Studied Abroad in China and South East Asia, May 2013 – August 2013
Chinese Club and Language Exchange Program, August 2011 – May 2013
Representative for women’s fashion boutique at Dallas FIG and Market,
January 2009 – August 2010
Texas Tech University, Lubbock, Texas
Bachelors of Science, Retail Management, Corporate Track
Minor, Asian Studies