Education/Training/Universities and Colleges|<50 people|Private Comp.
Description:
I design my class, Prepare Lesson Plan, Communicating to parents about the student's performances, Conducts Classes for Kids Ages 5-13 and Create Examinations to check if i was able to educate them properly.
Most of the time I'm getting the Plans and what to teach from our principal and I'm just creating the teaching technique tailor fitted to every kids that we have. Living everyday with the philosophy of "different folks, different strokes".
2015/3-2016/7
Customer Service Manager|Fraud and Disputes
Capital One Philippines Support Services Corp. [1 year and 4month]
Fraud and Disputes Supervisor, i handle escalated calls regarding disputes or fraud charges on the account over the phone for the customers, coaches agents to have a better customer service experience,1on1 coaching for outlier agents and monitors call recording to ensure that the service received by the customers is outstanding.
外教库 
