Teaching/Training Experience
All over the sky star kindergarten BEIJING
English Teacher, (2015 Nov - Up to date)
Student Ages: 3 -
Teaching children spoken, written English and effective listening.
Motivating and stimulating children's learning abilities, often encouraging learning through experience.
Developing and producing visual aids and teaching resources.
Organising learning materials and resources and making imaginative use of resources;
Assisting with the development of Students personal, social and language abilities.
Encouraging creative development through stories, songs, games, drawing and imaginative plays.
Developingchildren's curiosity anknowledge.
Beihkeshiyan Kindergarten/Training Centre. BEIJING
English teacher (2013 Feb - 2015 Sep)
Student Ages: 3 - 40
Teach spoken, written, conversational, business English
Initiate, facilitate, and moderate classroom discussions to Provide a stimulating learning environment for English classes.
Assess performance of students throughout the term.
Evaluate and grade students' class work, assignments, and papers.
Prepare course materials such as syllabi, homework assignments, and handouts.
Prepare and deliver topics on translation and adaptation to Student.
Other Work Experience
Orange Telecom: FLORIDA
Customer care manager (2011 May - 2012 Dec)
Train and evaluate shop managers and CSR's customer service delivery
Follow up on frequent complaints from customers and closing them.
Follow up on frequent complaints from customers and closing them.
Over see CSRs and shop managers customer servicoffered.
Develop materials to evaluate customer service delivered like flyers to fill out
Orange telecom: FLORIDA
Customer sales representative 2010 March - 2011April)
Give exceptional customer services to each client contact.
Query customers and advise customers on products and service choices
Give knowledge on services and products available to customers
Make sure that I hit sales targets set monthly
Shop manager assistant; requisition for stock, balancing stock, following up on all CSRs performance and customer care service offered.
Orange telecom: FLORIDA
Contact centre representative (2009 October -2010 Feb)
Receive inbound calls from customers and answering queriz about orange products and services
Make sure that each customer gets exceptional customer service.
Forward and save customer's feedback form to the next level incase not closed
Maintain performance on a daily, weekly, monthly basis.
Education Back ground
Bachelors Degree of Environmental Management
MAKERERE UNIVERSTY (August 2005 - June 2009)
Major project; Environmental Education
Professional Teaching Certificate
TEFL CERTIFICATE
Language Skills
English Advanced
Chinese. Beginner
Artistic Skills and competences
Playing games (P.E)
Acting
Dancing
Other relevant Skills
Have excellent listening, spoken and written english language skills.
Have a clear diction
Patient
I think Laterally.
Confident
Computer skills for documentation and presentation.
Team working and building.
Time management
Ability to adapt to changes and new ideas.
Hobbies/Interests
Watching movies/TV
Traveling and adventuring
Making friends
Walking on the beach
Educating people.
