15/02/2014 – Present Always! Education and Exchange Centre Jinan, China Foreign English Teacher 07/05/2008 – Present Metropolitan Police Service London Police Community Support Officer 17/11/2007 – 30/04/2008 House of Fraser Croydon, Surrey Loading Bay Operative, Maintenance, Storeman. · Handling and booking in of deliveries. · Sorting deliveries into concessions and departments. · Preparing outgoing deliveries. · Delivering stock to departments. · General shop maintenance. · Moving shop fixtures i.e. tables and shelves. · Stock loss and control. · Maintaining stock levels. · Tidying stock rooms. · Ordering of shop stationery and bags. 12/12/2006 – 10/1/2007 Wyevale Garden Centres Morden, Surrey Shop Assistant, Till Operator, Till Supervisor, Trading Standards, Fork Lift Driver, Store Maintenance. · Handling of monies. · Till operation. · After 4 months I was promoted to Till Supervisor which enabled me to do refunds and authorise discounts. · Stock replenishment on the shop floor and the store. · Further development of customer service skills. · Trading standards. i.e. stock price and quantity checks · After 6 months of working for Wyevale I obtained a counter balance fork lift licence. This enabled me to take deliveries of stock from Lorries and other such things and get them ready for either storing or putting out on display. · When stock was received I would scan the stock in so that it would be added to our computer systems. After this I would either put the stock out on the shop floor or put it in the store waiting for the time it needed to be sold. · While at Wyevale I was often tasked with the job of maintaining the store. This included cleaning, stacking shelves, scanning in received goods and re-arranging stock that needed tidying and moving. 10/06/2004 – 20/11/2005 Games X change Sutton, Surrey Sales Assistant, Customer Services Advisor and Technical Support · Use of sales technique to persuade people to buy the stores products. · Provided service of expert opinion on each product to maximise store profit. · Continuous price check of our closest competitors to ensure store prices are the best value for money. · Refund and exchange articles that were brought in to the shop as well as calculating prices for games that customers brought in to use as a deposit on other games that they wished to buy. · Enforcing exchange policies of the company. · Ensuring a high level of security in shop is maintained at all times. · Stock taking and replenishment of all products.
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