02/2014 — 05/2015 Employer: iLUKA (Sochi, www.iluka.co.uk) Position: Desk host (part-time job Olympic Games 2014) Ø Provide information and assistance to guests in the hotel relating to the local area and their specific program Ø Tickets distribution Ø Assistance during check-in and check-out procedures Ø Enrich the overall guest experience whilst in the hotel 01/2013- 02/2014 Employer: Azimut-Hotel Sochi, Russian Federation Position: Front desk agent (part-time job) Ø Assist guests in check in, check-out Ø Coordinate and maintain professional relationships with all departments Ø Administer all procedures for cashing checks, maintaining safe deposits for customers Ø Coordinate with clients and resolve all issues and ensure fulfillment of all requests Ø Prepare morning and evening reports for front office operations and perform data entry of all check in and check outs to and from the hotel Ø Perform balancing of all accounts at end of shift Ø Monitor and maintain an inventory of front office supplies
Additional: Hotel English teacher Ø working out and implementing English classes program for the Hotel Employees (Front Desk Agents) 11/2011 – 11/2012 Employer: Giraffe EnglishTaiwanschool, Shenzhen,China Position: Head foreign teacher Ø teaching spoken English Ø training and supervising of foreign teachers Ø cross-cultural education Ø preparing lessons plans Ø filling-in the learning progress books, in order to help parents understand students’ learning process Ø preparing and marking student’s exam papers Ø communicating with parents 04/2011 – 11/2011 Employer: ZhuoWen International Co., Ltd, Beijing, China Position: English teacher Ø Teaching spoken English in high school (studying new vocabulary, singing popular English songs, playing games, doing role-plays about everyday life, reading stories and articles) 10/2010 – 03/2011 Employer: HHS Center, Changsha, China Position: au pair Ø Teaching English, supervising and playing developing games (one student- 7 years old girl) | 
