Professional Experience
Hilton Garden Inn , Kennett Square, PA
Guest Service Agent July 2014-June 2015
- Responsible for checking in and checking out guest
- Deliver outstanding guest service and financial profitability
- Respond to guest inquiries in a timely, friendly, and efficient manner
- Ensure a high level of product knowledge of the hotel
- Assist fellow team members in other departments wherever necessary to maintain positive working relationships
- Staying true to the Hilton Vision, Mission, and Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, Now
Lincoln University Wellness Center, Lincoln University, PA
Wellness Center Associate September 2012-2015
- Responsible for ensuring the safety of all persons using exercise equipment, dance studios, and basketball/volleyball court
- Ensure that all Wellness Center rules are followed by all
- Assist those who seek expert help in exercise and recreation activities
- Organize and coordinate sporting events such as intermural basketball, volleyball ,and rock climbing
- Organize and coordinate wellness related activities and classes
Mid-Atlantic Realty Company Inc. May 2013-September 201
Lifeguard Supervisor/ Lifeguard
- Responsible for ensuring the safety of facility patrons by preventing and responding to emergencies
- Ensure that all rules and regulations pertaining to swimming are followed by all
- Provide lifesaving care in case of emergencies as well as first aid for injuries
- Collect payments from guest swimmers and log them into the financial accounting books
Planet Fitness, Newark DE
Front Desk and Gym Attendant February 2012-August 2012
- Responsible for membership signups and facility tours
- Manage cash register and organize all financial records and daily logs
- Responsible for daily gym maintenance such as daily checks of properly functioning equipment and facility cleaning
- Ensure that all gym rules and regulations are followed by all
The Lincoln University, Lincoln University, PA
Bachelors of Science August 2012-2015
- Health Science- Program emphasis on clinical preparation in physical therapy, occupational therapy, cardiac rehabilitation, and exercise physiology as well as health promotion, wellness management, health education, community health, fitness management, rehabilitation counseling, and health administration.
Wilmington University, New Castle, DE September 2011-April 2012
- Mass Communication/Broadcast Journalism- Program emphasis on mass media theories and excellence in writing and familiarity with multimedia
People to People Student Ambassadors: China June 2008
