聘外易

 2003-2004                                                               After school tutor, École  Secondaire La Voie
During my senior year at La Voie high school, I volunteered as an after school tutor on the subject of mathematics and physics. For three days per week, I sat down with a student to go through his/her lecture notes. When we pinpoint the challenges facing that individual, I would tailor make a specific study plan to maximize each student’s existing strength (eg: some are great at visualizing diagrams, others excel in logical analysis). More important than helping them solve the questions and progress through the material, is to build their confidence. This experience had allowed me to develop patience and keen observation, which proved to be the key factors in effectively assisting my students reach their academic goals.  
2004 Winter                                                         Teaching assistant, La Voie child care centre
Judging from the positive response of my tutoring work, my school principles recommended me for the teaching assistant position in our associate child care centre. Upon taking on the new task, I quickly observed that in order to induce a positive learning attitude amongst young children, it is paramount to make them feel involved and joyful in their surroundings. I then focused my effort on making sure each child gets the proper attention and encouragement during organized group activities such as half-court basketball games and in-class Q&A sessions. I wholeheartedly enjoyed the process of nurturing kids and to witness them taking on challenges in and out of classrooms.
September 2004-April 2005                       Tutor, Vanier College
I continued my tutoring effort at Vanier College. The most significant challenge in a college environment was the faster pace and heavier workload. I had to quickly learn the crucial skill of time management. By actively communicating with my tutees about mutual available time slots, I was able to set short or long study sessions and make the maximum amount of progress within given time periods. Being efficient and respectful of everyone’s time proves to be a crucial skill that many of my colleagues and supervisors valued later on in my career.
Professional Experience
2012 to September 2013                           Associate reporter – Health Times Ottawa
I was a contract reporter and interviewer.
Express utmost professionalism and genuine curiosity while establishing contact with interviewees
Conduct interviews in English and Mandarin, with patience and articulation.
Keep the established themes in mind, while constantly adapt to the changing topics
Retaining both important facts and the human factors from the interviews and express them through writing
 2012 to present                             Commissionaire – Commissionaires Ottawa-Montreal
I served as a security patrol agent on field and a controller within the office to supervise all on-campus activities and maintain contacts with agents.
Trained to maintain mental alertness, provide CPR, and effectively communicate in both verbal and written format
Issued the second highest government clearance level (secret) upon background check
Observe, with a high level of situational awareness, potential threats and dangers within given perimeters
Report all incidents immediately to supervisor with concise and accurate description
 May 2011 to August 2011        Civic Motor Honda – Service Advisor
I advised customers on their vehicles’ issues and establish connection with  the proper staffs within the service department.
Schedule customers’ service appointments in English and French
Pay close attention to the customers’ needs and accommodate their schedule
Maintain constant line of communication between service, parts departments, and technicians in order to keep customers informed of the updates in the service process
By constantly educate myself in the Honda training program, as well as keeping a calm and professional attitude, I was able to efficiently identify the customers’ needs in various vehicle-related incidents
March 2010 to March 2011     Hunt Club Nissan- Internet and Leasing Management
I established report with new customers via phone calls and emails, present savings and incentives, connect them with sales persons to facilitate their buying experience; also kept all existing leasing customer up to date with dealer programs.
Began as a Selection Specialist and was promoted to Internet and Leasing Division in August, 2010
Handle all incoming leads via the Internet, sales calls and leasing portfolio.
Oversee lease grounding, buyouts, and new vehicle sales.
Via phone and email, reply in a kind and professional manner, providing all necessary information with an objective to invite them into the dealership.
I must ensure my tone is positive and my emails display a high level of professionalism, instilling confidence in the customer.
When customer enters the dealership, I greet them, ensure we have gathered all necessary information and introduce them to a Selection Specialist that we pre-selected to have a personality connection with the customer(s)
Monitor customer and Selection Specialist relationship. If necessary, take over negotiations, or will settle tension through built report. Customer does not see me as a salesman.
Goal is to build trust and confidence with the customer creating a smoother transition from entering our dealership and ultimately purchasing one of our vehicles.
 June 2010 to July 2011  Customer Service Representative(level 2), City of Ottawa
Ron Kolbus Lakeside Centre and Britannia Park, Ottawa, ON
I helped organize events for cultural groups and private companies, greeted all participants and maintained order alongside with city by-law officers.
Help with the planning and organization of public festivals and corporate events
Oversees the safety of the crowd and ensure the order of traffic
Maintain constant communication between the central office and other City of Ottawa members, and by-law officers
Observe the surrounding at all times, keep high level of situational awareness
Goal is to represent the City of Ottawa in a friendly and polite manner, while making sure the events run smoothly, and all issue to be solved promptly
 April 2007 to June 2007   Sales Representative, Lawnaide Ottawa
I sold lawn aeration service by door-to-door presentation.
Explore potential clientele by thoroughly presenting the benefits of lawn aeration at their door
Perform aeration service and make sure the customer is satisfied with result
Volunteer Experience
2009 to 2010   Cameraman/program switcher, RogersTV sports production
Operate cameras at various positions during basketball and hockey games
Utilize my understanding of the games to produce highlight shots
2008                         Administrative assistant, Confederation Hall, MP Royal Galipeau
Maintain professional appearance and attitude at all time
Present MP Galipeau’s policies and benefits in details to voters within his constituency via telephone and door-to-door communication
Categorize current files and archive documents into well-organized foyers
Send Galipeau’s regards and condolences to local weddings and funerals
2002 to 2003          Montreal Children’s Festival, Security Personnel
Oversee the well-being of all participating children
Direct traffic and gives signals to crowd with friendly and approachable attitude
Maintain communication with management and parents

 2013  Bachelor of Arts, Film Studies
Carleton University
Ottawa, ON, Canada
June, 2013            TESOL diploma
United TESOL International College of Teaching
Ottawa, ON, Canada

 1,外教现在加拿大蒙特利尔，希望到天津工作，可以开始下学期的工作。