January 2004- GAP – Teaching English as a Foreign Language
July 2004 Moscow, Russia
* Helped assist teachers in providing education of the English language to both adults and kids
January 2006 Albury Gold Cup Survey?
Albury, Victoria
* Tourism NSW Regional Flagship Events Programme Grant. Volunteered to help gain statistical data for grant application.
Employment History:
July 2013 - Consultant/Trainer for Dorian's Chocolate Bar
Nov 2013 Beijing China
Consulting, training and overseeing all aspects of opening Dorian's Chocolate Bar in Beijing, China. Providing support and knowledge in bringing a new concept to China.
o Conducting Management Training
o Writing and Implementing policy and procedures
o Staff training
o Barista Training
o Training in chocolate and baking
o Setting of menu
Mar 2012 – Teaching English as a Second Language – Vancouver
July 2013 International College, Mexico (Primary School).
o Understanding the students’ welfare and their learning
o Ability to cater for the individual needs for all students in a just and equitable manner
o Ability to improve learning outcomes by motivating all students through the application of a wide range of teaching approaches and strategies
o Ability to plan lessons in accordance with the educational needs and individual learning styles of students
o Competence in integrating information technology in learning and teaching
o Ability to recognise and appreciate the values held by students, families and the community in relation to the role of the teacher
o Understanding the importance of leadership skills in the teaching profession
Jun. 2009- Manager
Feb. 2012 Max Brenner
Marina Mirage, Gold Coast
o Customer Service
o Barista (Allpress trained)
o Hiring of staff
o Maintain stock levels
o Be independent
o Carry out point of sale (POS)
o Liaise with suppliers of stock
o Legislation/OH&S compliant
o Stocktaking
o Staff Training
o Cash Handling/Reconciliation
o Customer Service/Relations
o Problem Solving/Customer Complaints
o Maintain Knowledge and authenticity of product
Oct. 2007 - Waitress/Bartender
Mar. 2009 Tread Restaurant
Wangaratta, Victoria
o Function set-up/Breakdown
o Staff Training
o Barista
o Food and Beverage service/Supervision
o Stock control
o Stocktaking
o Wine Selecting
o Customer Service/Relations
o Cash Handling/Reconciliation
Special Events Preparation
o Word, Excel, Emailing
o General maintenance of outlet
o Fine Dining
o Bar Service
o Legislation/OH&S Compliant
Jan. 2007 - Casual Grounds/Track Maintenance
Oct. 2007 Tatura Racecourse
Tatura, Victoria
o Clodding
o Track Restoration
o Green Keeping
o General Labour Tasks
Jun. 2005 - Waitress
Jan. 2007 LaTrobe at Beechworth Conference and Events Centre
Beechworth, Victoria
o Special Events Preparation
o Functions Set-up/Breakdown
o Customer Service/Relations
o Food and Beverage Service
o Hygiene
o Barista
Jun. 2002 - Recruit
Oct. 2005 Army Reserves
Wangaratta, Victoria/Kapooka, NSW
o Teamwork
o Responsible for team/oneself
o leadership
o Motivational
o Problem solving/Lateral thinking
o Discipline
o Communication
o Equipment Maintenance
o Delegation
Achievements
* Received numerous positive guest comment forms during employment in the hospitality industry.
Current · Diploma of Justice Administration
- College for Law and Justice Administration
2012 · International TEFL Certificate
o Teaching English as a Foreign Language, Mexico
2008 · Senior First Aid Certificate
- Wangaratta Youth Centre
2008 · Current Follow Workplace Hygiene Procedures Certificate
- Wangaratta Youth Centre
2008 · Current Responsible Serving Of Alcohol Certificate
- Wangaratta Youth Centre
2006 · Completed Advanced Diploma of Tourism (Operations Management) - Wodonga TAFE
2000 · Completed Diploma of Tourism (operations management)
- Wodonga TAFE
2003 · Victorian Education Certificate (Year 12)
- Galen Catholic College
1997 · Junior Certificate – Year 7
- All Saints Anglican School
