English First, ESL Instructor June 2018 to Present Provide English Instruction to limited English proficient adult students Develop and implement instructional lessons based on student’s proficiency level using content standards. Provides on-going to feedback to students and coordinators Analyzes student progress to identify areas for improvement. Attends staff development, training and professional activities to improve/maintain knowledge of ESL Administers formative and summative assessments Walgreens, Tuscaloosa, AL (Assistant MANAGER)June 2014 To May 2018 Monitor and analyze the customer service provided by team members. Supervise operation of the store money including register counts, withdraws from the bank, armored car pickups, safe deposit, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time ledgers Ensure compliance with all corporate policies, applicable employment laws, and is consistently fair treatment of all team members Maintain employees work schedules including assignments, job rotation, training, vacations and paid time off, telecommuting cover for absenteeism, and overtime scheduling. Jackson Hewitt Tax Company, Tuscaloosa, AL (Office Manager, Lead Preparer)January 2011 to Present Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures. Interview clients to obtain additional information on taxable income and deductible expenses and allowances. Prepare or assist in preparing simple to complex tax returns for individuals or small businesses Review financial records such as income statements and documentation of expenditures in order to determine forms needed to prepare tax returns AmeriCorps, Clarksdale, MS (Adult Basic training instructor technology intern) July 2011 to April 2012 Under minimum supervision, conducts instruction as specified in program curriculum guide and Handbook Maintains a classroom environment that is conducive to learning Counsels with students regarding instruction and program services. Help integrate technology into classroom to induce a better learning environment for students and teachers. University OF Mississippi, Oxford, MS August 2009 to November 2010 (Suite Attendant) Knows and can describe food and beverage menus Establishes rapport with guests/members Thoroughly completes all station set-up and breakdown responsibilities Displays a positive attitude toward teammates and managers Delta Tax Service, Clarksdale MS December 2007 to April 2009 (Tax Preparation) Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures Compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax tables Interview clients to obtain additional information on taxable income and deductible expenses and allowances. Prepare or assist in preparing simple to complex tax returns for individuals or small businesses |