IT Skills: Proficient in Microsoft Office Word, Outlook, PowerPoint, SPSS, Internet Explorer, WordPad, Photoshop, Excel
Completed a course in Dreamweaver website design
Language Skills: Studying Chinese
Joy English January 2011 - On-going
Teaching English to young students from 5 to 15 years old.
EDF Energy September 2011
Investigating and resolving account related issues for companies
Working with consultants for big businesses
Sitel March 2011-September 2011
Providing detailed technical advice to customers for a variety of electrical items
Resolving escalated customer complaints
Teaching English in Thailand February 2006-September 2008
Teaching numerous and varied classes of 45 students per class
Successfully managing the classroom environment
Incorporating visual displays into lesson time
Client Logic April 2005-January 2006
Receiving inbound calls from John Lewis customers
Taking customer orders and arranging delivery
Working well in a large team
Providing quality customer service
外籍人才库 
